Sales Policy for Langluxuniee Store

Effective Date: January 8, 2025
Welcome to Langluxuniee Store!
At Langluxuniee Store, we aim to provide high-quality household products and excellent customer service. Our sales policy ensures that every customer receives the best possible experience when purchasing our items. By shopping with us, you agree to the terms outlined in this policy. Please read through the following sections carefully.

1. General Overview of Sales Policy

Langluxuniee Store specializes in high-quality household products, offering a wide range of items that suit various needs. Our commitment is to make sure your purchase is handled professionally and securely. This sales policy is designed to guide you through your entire buying journey, from browsing our website to receiving your order.

Our contact details are as follows:

We highly recommend you visit our website to browse our full product catalog, check out our ongoing promotions, and easily place your orders. Our sales policy applies to all transactions made on the website, in-store, and any other channels we offer for customer purchases.

2. Product Availability and Stock

At Langluxuniee Store, we strive to maintain up-to-date inventory levels. However, due to the demand for certain items or unexpected circumstances, stock availability may vary. We make every effort to keep our product listings accurate and up to date on our website.

  • Out-of-Stock Items: In the event that an item you wish to purchase is temporarily out of stock, we will notify you promptly. If an item is permanently discontinued or unavailable, we will suggest alternative products of similar quality and price.

  • Back Orders: If an item is backordered, we will notify you and provide an estimated delivery date. Customers can choose to cancel their order if they no longer wish to wait.

We do our best to ensure that all products displayed on our website are available for immediate shipment. However, stock availability is subject to change without prior notice.

3. Ordering Process

The ordering process at Langluxuniee Store is simple and efficient. Here’s how you can place your order:

  • Step 1: Browse Our Catalog: Visit our website langluxuniee.com to explore our range of household items. Select the products you wish to purchase by adding them to your cart.

  • Step 2: Review Your Cart: After adding items to your cart, you can view and modify your selection at any time before proceeding to checkout. Double-check the product quantities and sizes to ensure accuracy.

  • Step 3: Checkout: Once you’re satisfied with your cart, proceed to checkout. You will be asked to provide your shipping details and select a payment method.

  • Step 4: Payment: Langluxuniee Store accepts various forms of payment, including credit/debit cards, PayPal, and other secure online payment systems. Payment must be completed at the time of purchase.

  • Step 5: Order Confirmation: Once your payment is processed, you will receive an email confirming your order along with an order number. You can track your order status through your account or by contacting our customer support team.

4. Pricing and Payment Terms

We aim to offer competitive prices while maintaining high standards of product quality. All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. However, once your order is confirmed, the price will be locked in, and no changes will apply to your order.

  • Taxes: Sales tax may be applied to orders based on the shipping destination. The applicable tax rate will be calculated during checkout.

  • Payment Methods: We accept payments via major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available on our website. All payments must be made in full before an order is processed.

  • Promotions and Discounts: Langluxuniee Store occasionally offers discounts, promotions, or coupon codes. These offers are subject to terms and conditions. Please ensure you apply the relevant codes during checkout to benefit from these discounts.

5. Shipping Policy

We understand the importance of fast and reliable delivery. Langluxuniee Store partners with trusted delivery carriers to ensure that your order reaches you safely and on time.

  • Shipping Methods: We offer multiple shipping options, including standard and expedited services. You can select your preferred shipping method during checkout.

  • Shipping Costs: Shipping costs are calculated based on the weight, size of your order, and delivery destination. Shipping fees will be displayed at checkout before you complete your purchase.

  • Order Processing Time: Once your payment is processed, your order will be shipped within 1-3 business days. During peak seasons or holidays, there may be slight delays. You will receive a shipping confirmation email with tracking information once your order is dispatched.

  • International Shipping: Langluxuniee Store currently ships to the United States and select international destinations. Additional shipping fees and customs duties may apply for international orders.

6. Returns and Exchanges

Langluxuniee Store is committed to ensuring that you are fully satisfied with your purchase. If you are not completely happy with your order, we offer a flexible returns and exchanges policy.

  • Return Period: You can return most items within 30 days from the date of delivery for a full refund or exchange. The product must be in its original condition, unused, and in the original packaging.

  • Non-Returnable Items: Certain items such as personal care products, perishable goods, and customized items may not be eligible for returns. Please refer to the product description for any restrictions.

  • Return Process: To initiate a return or exchange, please contact our customer support team at info@langluxuniee.com with your order number and reason for return. We will guide you through the return process.

  • Refunds: Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method used during checkout. Please allow 5-7 business days for the refund to appear in your account.

7. Customer Service

Langluxuniee Store values customer satisfaction above all. Our dedicated customer service team is here to assist you with any inquiries, concerns, or issues related to your orders.

  • Contact Us: If you have any questions or need assistance, please feel free to contact us via:

    • Email: info@langluxuniee.com
    • Phone: (559) 924-3681
    • Physical Store Address: 504 W Bush St, Lemoore, California (CA), United States

  • Business Hours: Our customer service is available Monday through Friday from 9:00 AM to 6:00 PM PST. We aim to respond to all inquiries within 24 hours on business days.

  • Order Tracking: You can track your order status by visiting our website or using the tracking number provided in your shipping confirmation email.

8. Changes to Sales Policy

Langluxuniee Store reserves the right to modify or update this sales policy at any time. Any changes will be posted on our website, and the updated policy will be effective as of the date it is published. Please review this page periodically for any updates or changes.

For the most current version of our sales policy, visit langluxuniee.com.

Thank you for choosing Langluxuniee Store for your household needs! We appreciate your business and look forward to providing you with the best shopping experience possible.