Shipping Policy – Effective Date: February 27, 2025

At LANGLUX UNIEE, we are committed to ensuring that your orders are shipped efficiently, securely, and delivered in a timely manner. This Shipping Policy outlines the shipping methods, delivery times, and associated costs for orders placed through our website. Please read this policy carefully to understand how we handle shipping and delivery.

1. Shipping Methods and Rates

We offer a variety of shipping options to ensure that your products arrive on time and safely. Shipping fees will be calculated at checkout based on the size, weight, and destination of your order.

  • Domestic Shipping (Within the United States):
    We offer the following domestic shipping options:

    • Standard Shipping: Typically arrives within 5-7 business days.
    • Expedited Shipping: Typically arrives within 2-3 business days.
    • Next-Day Delivery: Available for certain products; arrives the next business day after shipment.

  • International Shipping:
    We also offer international shipping to most countries. Delivery times for international orders typically range from 7-21 business days, depending on the destination and customs processing. International customers may be subject to additional duties, taxes, and import fees, which are the responsibility of the customer.

Shipping fees for both domestic and international orders will be calculated at checkout, based on the shipping destination, weight, and size of your order.

2. Order Processing Time

Orders are processed and shipped within 1-2 business days of receiving payment, excluding weekends and holidays. If there are any delays in processing due to product availability or external factors, we will notify you as soon as possible.

Please note that during peak seasons (such as holidays or promotional sales), processing and shipping may take longer.

3. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your order as it makes its way to you. If you do not receive tracking information within 3 business days after placing your order, please contact us at info@langluxuniee.com or call (559) 924-3681 for assistance.

4. Delivery Times

Delivery times depend on the shipping method selected and the destination. Please note that all delivery times are estimates, and some external factors such as weather conditions or customs delays may affect delivery times.

  • Domestic (Within the U.S.):

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Next-Day Delivery: Next business day (subject to availability)

  • International Orders:

    • Standard International Shipping: 7-21 business days
    • Delivery times vary depending on customs and local postal services.

5. Shipping Restrictions

We currently offer shipping to most locations within the United States and internationally. However, there may be shipping restrictions to certain regions or countries due to customs regulations, shipping carrier limitations, or other factors. If we are unable to ship to your location, we will contact you and provide options.

6. Shipping Damages and Lost Packages

We take great care in packaging and shipping your products to ensure they arrive in excellent condition. However, in the event that your package is damaged or lost in transit, please contact us immediately:

Please include your order number and, if applicable, photos of the damaged item or packaging. We will work with the carrier to resolve the issue and offer a replacement or refund, depending on the situation.

If your package is marked as delivered but you cannot locate it, please contact us within 7 days of the delivery date so we can help you resolve the issue.

7. Delivery Address and Accuracy

It is your responsibility to ensure that the shipping address provided at checkout is accurate and complete. LANGLUX UNIEE is not responsible for delayed deliveries or lost packages due to incorrect or incomplete address information.

If you notice an error in your shipping address after placing your order, please contact us immediately at info@langluxuniee.com. We will make every effort to update the address before your order is shipped.

8. Customs, Duties, and Taxes (For International Orders)

International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authority. These charges are not included in the product price or shipping fees displayed at checkout. We recommend that you check with your local customs office for more information on any potential fees before placing an order.

9. Order Modifications and Cancellations

Once an order has been processed and shipped, we are unable to modify or cancel it. However, if your order has not yet been processed, we will do our best to accommodate changes or cancellations. Please contact us as soon as possible at info@langluxuniee.com or (559) 924-3681 if you need to make any adjustments.

10. Contact Us

If you have any questions or concerns regarding shipping, tracking, or your order, please do not hesitate to contact us. Our customer service team is here to assist you:

We appreciate your business and are committed to providing reliable, efficient shipping for all your home appliance needs.

11. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about any updates or changes.